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1.4 Based on 12 reviews
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    • Slow to act on my behalf but swift for collections 1
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Worst bank I came in with all my documents and all I needed to do was bring in proof of insurance so when I bring in the document another lazy person said that my bill of sales in invalid since there is no vin in the document I told them that the time I placed the order the Car was not even built so the form would not have it The deal faxed over the info but the top got cut off and they are saying it is not valid I told her it is the same form... Read more

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I reported a claim one month ago and I have yet to see any results. I provided them with police reports and everything they needed. i spoke to a supervisor who claimed she would have contacted me the following money with information and yet nothing happen. I am starting to believe that this is indeed an inside job, because their is no way I have two card both received in the bank and both was use purchasing items I would never purchase for... Read more

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  • From mobile
  • Jul 13
  • #882082

My money was used off my card since June 3 and I have yet to received any of my hard earn money. Then this me jorner *** decline my claim because I should have notice.

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Truly the most incompetent people I've ever known to work at in a financial institution. The banking methods are archaic to say the least and the staff seem to qualify for the job straight out of high school. I have yet to talk to anyone here with any real financial know how. Try to find a real bank or credit union to put your money. The fact that their customer base is mostly minorities explains the reason for the sorry service. Its worst than... Read more

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  • From mobile
  • Jul 05
  • #877445

My card isn't able to order things so I call the company on the back they tell me to go to a branch I go to a branch they tell me everything is fine but I'm still not able to use my card it's annoying and when you call you can never get through to anyone and when you do they can't help

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I went to the branch on Springfield Blvd and Merrill avenue in Jamaica ny. I was approved for a certain interest rate and was sent a letter confirming the details. I found a car and went back today, June 10th, to get the loan details sorted out. I was presented with so much resistance from Myota who was telling me that the interest rate had increased. They didn't help me one but and wouldn't hold true to the number they told me. Worst experience... Read more

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I came across your posting when I was searching for an issue that I am having with MCU. Your story is horrific and so minor compared to mines that I can't leave without commenting. I do feel that MCU could have handled the situation better because you are one of their members. They failed to provide you with quality customer care and that is not good. However much of your issue has occurred because of your stay at the Radisson Hotel. You... Read more

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This has absolutely got to be THE WORST banking experience I've ever had! My sisters and I all opened up accounts about a year ago because my dad has been a member for well over 20 years. But I should've considered my dad's banking practices....which aren't much! Fast forward to Feb 2016, I went on vacation overseas and had a 3 day 2 night stay at the Radisson Hotel in Trinidad 2/4-2/6/16. I signed one imprint document and one receipt and... Read more

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This has absolutely got to be THE WORST banking experience I've ever had! My sisters and I all opened up accounts about a year ago because my dad has been a member for well over 20 years. But I should've considered my dad's banking practices....which aren't much! Fast forward to Feb 2016, I went on vacation overseas and had a 3 day 2 night stay at the Radisson Hotel in Trinidad 2/4-2/6/16. I signed one imprint document and one receipt and... Read more

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My debit card is scuffed up, which often times leaves me unable to use it in stores and at ATMs. MCU insists that I have to get a new account number in order to be issued a replacement card. I want to keep my current card number and get a replacement card, and this is something they could easily do, but they refuse to do it because their rules say otherwise. Well their rules make my life less convenient, and that is the opposite of what a bank... Read more

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